Frequently
Asked Questions
Table
of Contents
What
happens if my boots do not fit?
UPZ Boots have been sold to racers & freecarvers all
over North America with successful results.
The fit is guaranteed! – So you will never get “stuck” with boots you can’t use! You can return them for full refund (cost of
boots), as long as they are in new and unused condition.
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How
do I get the right size boots?
Follow these simple instructions:
3 items of information are needed to ensure proper fit
- Your regular shoe size.
- Your normal ski boot or snowboard
hard boot size.
- Most importantly - The exact
length of your foot – Trace the outline of your foot and measure from
toe to heel. Email that measurement.
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What
is the warranty?
Full price items purchased from UPZ
Boots come with one (1) year manufacturer’s warranty from
date of purchase.
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How
do I pay & how are prices set?
All orders from most countries can be paid by credit card
online via Pay Pal. This is a fast, easy and secure method
of payment.
CDN orders can also
use email bank deposit with www.certapay.com.
Product prices are set in CDN dollars. To keep prices fair for our USA
riders the US dollar price will reflect the current exchange rate as
close as possible. Unfortunately, we have no control over international
exchange rates.
To see real time exchange
rates click XE.com
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Who
handles shipping?
USA orders are shipped via UPS, USPS,or Canada
Post.
CDN orders are shipped Canada
Post, Greyhound, or Purolator. Tracking #'s
are emailed to you once parcel is shipped. For shipping rates see the Price List page.
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Who is UPZ Boots?
UPZ Boots is an Austrian snowboard boot manufacturer.
They are a small family run operation with a reputation for putting
dedicated racing technology into their snowboard gear!
They don’t have lots of money to throw at big marketing campaigns
but they do have World Cup racers that win on their boots. UPZ Boots - North America is run by Dan Yoja.
Importer, distributor, and wholesaler all rolled into one!
There is no middleman so prices are the lowest they can be. If you are tired of looking in vain for great
gear at an affordable price then you’ve come to the right place!
Any questions just email me: yoja@upzboots.com
Remember: One day all
snowboarders will evolve to this level – some of us just evolved faster!
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Revised: 2010/2011
