UPZ BOOTS - North America - www.upzboots.com
The Best In Race & Freecarve Products

Frequently Asked Questions

Table of Contents

What happens if my boots do not fit?
UPZ Boots have been sold to racers & freecarvers all over North America with successful results.
The fit is guaranteed
! – So you will never get “stuck” with boots you can’t use! You can return them for full refund (cost of boots), as long as they are in new and unused condition.

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How do I get the right size boots?
Follow these simple instructions: 3 items of information are needed to ensure proper fit

  • Your regular shoe size.
  • Your normal ski boot or snowboard hard boot size.
  • Most importantly - The exact length of your foot – Trace the outline of your foot and measure from toe to heel. Email that measurement.

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What is the warranty?
Full price items purchased from UPZ Boots come with one (1) year manufacturer’s warranty from date of purchase.

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How do I pay & how are prices set?
All orders from most countries can be paid by credit card online via Pay Pal. This is a fast, easy and secure method of payment. CDN orders can also use email bank deposit with www.certapay.com. Product prices are set in CDN dollars. To keep prices fair for our USA riders the US dollar price will reflect the current exchange rate as close as possible. Unfortunately, we have no control over international exchange rates. To see real time exchange rates click XE.com

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Who handles shipping?
USA orders are shipped via UPS, USPS,or Canada Post.
CDN orders are shipped Canada Post, Greyhound, or Purolator. Tracking #'s are emailed to you once parcel is shipped. For shipping rates see the Price List page.

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Who is UPZ Boots?
UPZ Boots is an Austrian snowboard boot manufacturer. They are a small family run operation with a reputation for putting dedicated racing technology into their snowboard gear! They don’t have lots of money to throw at big marketing campaigns but they do have World Cup racers that win on their boots. UPZ Boots - North America is run by me, Dan Yoja. I am the importer, distributor, and wholesaler all in one! There is no middleman so prices can be kept low. I am a dedicated hardplater who rides the product I sell and I know the product because I like to ride! I am a Certified Snowboard Instructor and Alpine Snowboard Race Coach who promotes the “Sport of Hardplating”. If you are tired of looking in vain for great gear at an affordable price then you’ve come to the right place!

Any questions just email me: yoja@upzboots.com

Remember: One day all snowboarders will evolve to this level – some of us just evolved faster!

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Revised: 2007/2008